I’ve created federal procedures so you’re able to credential practitioners and you may facilities you to definitely is actually adopted and you will handled on regional height of the the scientific government group
- Delivering health safety suggestions through the hospital compare equipment for the myCigna that gives information on hospital death and you can effect prices. We also have This new Leapfrog Group’s questionnaire outcomes for criteria to help you help reduce hospital errors and you will increase diligent coverage; and you can
- Training all of our customer care professionals to assist in taking or giving authored or verbal advice on your own popular words. In addition, Cigna makes use of new 711 exchange cardio that’s available to the deaf or hard of hearing member of the usa and you will connects towards present mobile devices used by deaf otherwise tough from hearing people.
You will find setup federal procedures so you’re able to credential therapists and you will establishment that was adopted and you may managed during the regional level by our very own scientific administration personnel
- Cigna have a strong records into NCQA techniques and all sorts of Cigna health plan towns and cities have been qualified. Our State Government, Behavioral Wellness, and you will Wellness & Wellness Venture Apps for our people also have acquired NCQA Certification.
- The Utilization and you will Case Government features had been issued certification out of URAC, a different, not-for-money business whoever objective is always to make sure uniform top-notch proper care to possess readers and you may consumers.